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Privacy Policy

This Privacy Policy explains how Good Life Healthcare (“we”, “our”, “us”) collects, uses, and protects information when users access our website or mobile application (“Platform”). We are an Asansol-based diagnostic centre, polyclinic, doctor’s chamber, medicine store, ambulance service, health insurance assistance provider, and home medical service provider established in 2020.

By using our Platform, you agree to the practices described in this Policy.

1. No User Accounts or Personal Data Collection

Our Platform does not require users to create an account, log in, or submit personal information.

We do not collect:

• Names
• Phone numbers
• Email addresses
• Addresses
• Health records
• Medical data
• IDs or documents

The Platform is designed only to display information about our services and allow users to make payments via QR code.

2. Information We May Collect Automatically

Even though we do not collect personal information directly, certain non-personal technical data may be collected automatically for security, analytics, and app functionality, such as:

• Device type
• Operating system
• App version
• Anonymous usage statistics
• Crash reports
• Log data

This information does not identify you personally.

3. Payments

• Payments are made only by scanning the QR code displayed on the Platform.
• We do not collect, process, or store your payment information.
• All payment processing is done by your UPI or third-party payment app.
• We are not responsible for any data collected by those third-party apps.

4. Use of Information

Any automatically collected technical information is used only for:

• App performance improvement
• Debugging and crash resolution
• Security monitoring
• Ensuring smooth functioning of the Platform

We do not sell, share, or trade user data with any third parties.

5. Cookies & Tracking Technologies

Our Platform does not use cookies for tracking users.

However, hosting providers or analytics tools may automatically collect anonymous technical logs as part of standard operations.

6. Third-Party Services

Our Platform may contain links or QR codes related to third-party payment applications.

We do not control how these third parties collect, use, or store your information.

Users are responsible for reviewing the privacy policies of the respective third-party services (e.g., UPI apps).

7. Data Security

We take reasonable technical measures to protect any non-personal data collected automatically.

However, no digital platform is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Platform is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Policy from time to time.

Any changes will be posted on this page with the updated “Last Updated” date.

Continued use of the Platform means you accept the updated Policy.

10. Contact Us